Cancellation and return policy

If the customer is consumer i.S.d. § 13 BGB, he is entitled to a right of withdrawal.

§ 1 Cancellation, Withdrawal

You may cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline expired - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

Mountine GmbH
Seepromenade 38a
14612 Falkensee
Germany
info@mountine-kindermode.de

§ 2 Consequences

In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg advantages), or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary. Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods for us with their receipt.

Applies when returning from overseas delivered products differently according to Article 6 of the Distance Selling Directive, the following: The direct cost of returning from abroad the buyer.
 
The right of withdrawal according to § 312 para 4 No. 1 BGB does not apply to contracts for delivery of goods that are produced according to customer specifications or clearly tailored to personal needs.

End of the cancellation